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Neighborhood Dispute Settlement
Employment
Opportunity
Part
Time Assistant / Case Manager
TASKS:
·
Obtain information from individuals referred to Neighborhood Dispute
Settlement (NDS) from police departments, district justices’ offices,
and other sources
·
Generate contact and follow up letters
for mediation
program
·
Process appropriate referrals for mediation using NDS standard intake
procedure
·
Assist in scheduling mediations for mediation program
·
Maintain supporting documentation
·
Assist with preparation of outgoing mail
·
Assist with filing, copying and other office tasks, as needed.
DESIRED KNOWLEDGE, SKILLS, ABILITIES:
·
Good to superior telephone skills including an ability to handle calls
from individuals who may be upset and an ability to deal with
individuals in neutral, nonjudgmental and respectful manner
·
Good record keeping skills
·
An
interest in learning about and promoting mediation as an effective
alternative to violence or recourse to judicial dispute resolution
·
Willingness to accept direct supervision in small office setting and
perform other tasks as directed and able.
·
Basic knowledge of Microsoft Office Suite programs (Word & Excel
required, Access preferred) (intermediate knowledge preferred).
HOURS
·
15
hours per week
·
9:30-3:00 Tuesday, Wednesday, Thursday (30 min lunch break)
(negotiable)
APPLY
Send resume and cover letter to: Neighborhood Dispute Settlement, 315
Peffer Street, Harrisburg, PA 17102 (fax: 717 233-3261 or e-mail to
ndsadmin@disputesettlement.us). Position open until
filled. | 
